Declined by the bank?
Your file isn't dead.
A rejection at your branch isn't a rejection at 45+ other lenders. We work all three lender tiers — A, B, and private — and we don't get paid unless your deal funds. Send us the decline letter and we'll tell you in 24 hours whether your file is dead or just misplaced.
- ✓ Self-employed, new to Canada, bruised credit — all fixable
- ✓ B-lender bridge with an exit plan back to A-lender pricing
- ✓ No fee to you on A-lender or most B-lender business
FSRA-licensed · Response in < 24 hours
45+
A, B, and private lenders quoted per file
68%
of bank-declined files we place with an alt-A or B lender
24hr
to a real answer — send the decline letter
The 6 real reasons banks say no
Every one of them is fixable somewhere else
Self-employed / BFS income
Your bank uses net income after write-offs. B-lenders and alt-A lenders use bank statements or stated income — same person, different underwriting.
Bruised credit (below 660)
A 620 file that's cash-flow strong closes at 45+ B-lender programs we quote. Your bank's branch doesn't know they exist because they can't sell them.
New to Canada / no credit history
Every Big 6 has a newcomer program with internal exceptions, plus 3 B-lenders specialize in ITIN-only or 6-month-in-country files. Most branch reps don't escalate.
GDS/TDS ratios over 44%
A-lender stress-test caps you at ~44% TDS. B-lenders regularly approve at 50%+ with compensating factors — 20%+ down, cash reserves, or a co-signer.
Non-traditional property (rural, small, mixed-use)
A-lender appraisals refuse marketable-title issues. Private lenders and select credit unions actively lend on these files.
Contract or gig income under 2 years
Bank policy demands 2-year tenure. B-lenders will work with 12 months + bank statement flow. Alt-A programs will work with T4A + contract terms.
Your bank branch is one lender with one credit policy. We quote three tiers across 45+ lenders — the file that got declined at the branch usually fits somewhere in that stack.
The Three Lender Tiers
Where your file actually lives
A-Lenders
4.29% – 5.29%
T4 income, 660+ credit, GDS/TDS in range. What your bank denied you for.
Alt-A / B-Lenders
5.99% – 7.99%
Self-employed, bruised credit (580+), extended amortization, higher TDS. Fees ~1%.
MICs / Private
8.99% – 12.99%
Equity-based. 65% LTV cap. Short-term (1–2 yr) bridge while you fix the file for A-lender return.
Illustrative ranges. Actual pricing depends on file. We start at the cheapest tier your file supports and only move down if we have to — with a documented exit plan back up.
How the review works
No fee to open the file
01
Send the decline letter
Email or paste it into the form. We read what the bank's actual internal reason was — not what the branch rep told you.
02
We build a lender-tier plan
Within 24 hours: which A-lenders will approve as-is, which B-lender rescues, and if private is needed, exit strategy back to A pricing.
03
You approve, we submit
No credit pull until you say go. If we place at A-lender or most B-lenders, you pay $0 broker fee — the lender pays us.
Questions you probably have
Do I have to pay a fee?+
A-lender business: no fee to you, ever. Most B-lenders: no fee to you, they pay us a finder's fee (built into the rate). Private lenders: a broker fee is disclosed upfront in writing before you commit — you approve it or we don't proceed.
Will you pull my credit?+
Not until you explicitly consent. The initial review runs off the decline letter + a self-reported credit score range from you. Only when you've seen the plan and want to formally apply do we run credit — and we pool that pull across every lender we submit to, so it counts as one hit, not several.
How long does a B-lender approval take?+
Typical timeline: 3–7 business days from full application to lender commitment. Faster than most people think — the delay in bank-declined files is usually finding the right lender, not the approval itself.
What's the catch with private lenders?+
Higher rate (8.99%–12.99%), lender fees (0.5%–2%), broker fee, and shorter term (1–2 years). It's a bridge, not a destination. We only recommend private when there's a documented exit — usually cleaning up credit or seasoning self-employed income to qualify A-lender at renewal.
Can I appeal my bank's decision?+
You can escalate to their internal underwriter, but bank branches almost never overturn a system decline — they don't have the authority. What actually works is applying at a lender whose credit policy matches your file. That's what we do.
Do you help with second mortgages / equity take-out?+
Yes. A HELOC or second mortgage is often faster than a full refi when you just need equity access. If you're self-employed or bruised credit, alt-A and private routes are usually the play.
What if my file really can't be placed?+
It happens. In that case we'll tell you plainly, explain what needs to change (credit rebuild, income seasoning, higher down payment), and give you a target date to reapply. We'd rather not close a deal than sell you into a private mortgage you can't exit from.
Related situations
Might also fit your file
Refinance / debt consolidation
If the decline was on a HELOC or equity take-out, the refi path may route through a different lender pool.
Open playbook →
New to Canada
If the decline reason was "no Canadian credit history," foreign-credit-friendly lenders exist.
Open playbook →
Mortgage renewal
If you were declined trying to switch at renewal, we can route the file to a lender that will approve.
Open playbook →
Your bank isn't every lender.
Send us the decline letter today. Twenty-four hours from now you'll know whether your file is dead or just misplaced — with a plan you can act on.
Review My Declined File →FSRA-licensed · No fee for the review · Response in < 24 hours